For the purposes of United Kingdom (UK) and European Data Protection Law, we are the data controller in relation to the personal data processed in accordance with this policy, (except where this policy explains otherwise).
Essential cookies: These are cookies that are required for the operation of our Site and the Portal and our terms with you. They help you to authenticate and navigate our content and use our online features, they ensure your page requests are loaded in a smooth and secure manner and enable authorised users to login to our Portal. Without these cookies we would not be able to provide our services to you through the Site or Portal.
Analytics cookies: From time to time we use third party services such as Google Analytics to collect, and analyse information about how visitors interact with our Site and Portal. This information is used in our legitimate interests to produce reports that help us to understand how our Site and Portal is used and so that we can make improvements to each. Click here for more information about privacy at Google or to opt-out of Google Analytics.
In addition we have activated the IP masking feature when using Google Analytics which means that Google anonymises the last octet of the IP address it receives from users’ devices. For more information see: https://support.google.com/analytics/answer/6004245
Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser. Please note however, that by blocking or deleting cookies used on the Site you may not be able to access our site and also take full advantage of the Site or Portal if you do so.
If you want to disable cookies on our Site, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:
For Microsoft Internet Explorer:
For Google Chrome:
For Mozilla firefox:
For Opera 6.0 and further:
You can find more information about the individual cookies we use and the purposes for which we use them below:
|Opt-out available at: https://tools.google.com/dlpage/gaoptout|
Alongside of cookies we also use browser session/local storage to keep Okta login user and web site navigation details to persist the state of filters of a page. This data is temporary and lifetime of this data is limited to browse session and would be removed on closing the browser.
We use information held about you in the following ways:
(i) Directly identifiable information you choose to provide.
We use your personally identifiable information to ensure in our legitimate interests that we provide you with the information or content that you have requested. In some cases, we may contact you about our programs, products, features or services provided you have given your consent to receive marketing material from us at the point we collected your information where required or otherwise in our legitimate interests and where these do not override your right to object to being contacted by us for these purposes. See ‘Our promotional updates and communications’.
Where relevant we will take steps at your request to enter into any contract between you or the company you work for and us in order to supply services to you or your employer, in administering your/your company’s account under the contract with us and where relevant to notify you of changes to our service.
We use information collected on our Site in our legitimate interests to better understand at an aggregate level, your use of the Site and to enhance your enjoyment and experience. For example, we may use the information to improve the design and content of our Site or to analyse the programs and services that we offer.
We use information provided by your employer to create, in our legitimate interests your account as an authorized user of the Portal to facilitate your access to the Portal we may combine this information with information you give to us and information we collect about you in our legitimate interests (where we have considered that these are not overridden by your rights). We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
We will use this information in our legitimate interests, where we have considered these are not overridden by your rights in order to administer our Site and the Portal and for internal operations, including troubleshooting, data analysis, testing, research statistical and survey purposes. We also use this information to keep our Site and Portal secure and to ensure that content is presented in the most effective manner for you and your device.
You can tell us not to contact you with information regarding our services either at the point any such information is requested by us on the Site or, where you no longer wish to receive communications, including press releases or any other type of information from us, by following the unsubscribe instructions on any communications we send to you. You can also exercise the right at any time by sending us an email to [email protected] or through our “Contacting Us” details below to change your preferences.
We may employ other companies and individuals who assist us in providing the services through the Site, fulfilling requests for information, and providing support to perform functions on our behalf from time to time. In particular:
We may also provide access to your personally identifiable information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Site or Portal, to limit our legal liability and protect our rights, or to protect the rights and safety of visitors to this Site or of any person. In those instances, the information is provided only for that limited purpose.
In the event that we undergo a re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.
We may disclose aggregate statistics about visitors to our Site in order to describe our Site and services to prospective partners and other reputable third parties and for other lawful purposes but these statistics will include no personally identifiable information.
We may transfer your personal information outside the UK or the EEA:
We transfer data to the USA, for the purpose of sharing data with our US based employees
We also transfer your information to our partners abroad. For a full, current list of who we share your personal data with internationally, please contact us at [email protected].
have put in place measures to seek to maintain the security of the personally identifiable information that we collect, including limiting the number of people who have physical access to our database servers, as well as installing electronic security systems that guard against unauthorised access.
Please note however that although SSL encryption is in place for the Site no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us over the internet and any such submission is at your own risk. Where we have given you (or you have chosen) a password that enables you to access the Portal, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
For job applications, we usually would limit the processing of the personal information gathered for up to one year, and delete thereafter unless required to hold longer to satisfy legal, contractual or legitimate interests.
You have the right under certain circumstances:
(a) to be provided with a copy of your personal data held by us;
(b) to request the rectification or erasure of your personal data held by us;
(c) to request that we restrict the processing of your personal data (while we verify or investigate your concerns with this information, for example);
(d) to object to the further processing of your personal data, including the right to object to marketing (as mentioned in ‘Our promotional updates and communications’ section)
(e) to request that your provided personal data be moved to a third party.
You can also exercise the rights listed above at any time by contacting us at [email protected], for the attention of the Data Protection Officer
If your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority, (see http://ec.europa.eu/justice/data protection/bodies/authorities/index_en.html). The Information Commissioner is the supervisory authority in the UK and can provide further information about your rights and our obligations in relation to your personal data, as well as deal with any complaints that you have about our processing of your personal data.