We will collect the following personal data : (i) identifiable information that you knowingly give us directly when you interact with us and, which is collected on an individual basis, (ii) Information we may collect about you from a third party and (iii) information that we collect about you from your use of the Site or Portal which is collected on an automatic or on an aggregate basis each time you visit our Site or Portal. .In some cases, if you choose not to provide us with requested information, you may not be able to access all of our content or services.
We may ask for certain personal information from you for the purpose of providing to you content and/or services that you request. For example, if you indicate an interest in receiving further information about Credit Benchmark, you may be asked to submit your name, e-mail address, telephone number, who you work for and your job function which we retain on file, so that we may send you the information that you requested. This is information that you give us by corresponding with us by phone, email or otherwise.
We may also request your name and e-mail address each time you contact us by clicking on the “Contact Us” link.
We may collect information relating to transactions with us involving the company you work for (for example details of services that we have supplied to, or obtained from you or the person you work for).
As a user authorised to access the Portal we will collect information to enable us to authenticate your access, including your first name, last name, email, a password associated with your account, as well as a phone number for two factor authentication
We may collect information about events to which you or your colleagues are invited and personal details and preferences relevant to organizing and managing those events (for example your dietary requirements).
If you indicate on our E-mail Alert registration form that you are a member of the press, we may also send you information regarding our business.
Where you send us a CV, resume or other details of your employment history in connection with an advertised job vacancy or a general enquiry regarding employment opportunities with us, we will handle this information in order to consider and respond to your application or enquiry regarding any employment opportunities with us.
We may collect and process your personal data that we have not collected directly from you, in particular we may receive personal data about you from your employer in connection with your job and in setting up your access as an authorized user of the Portal in order to enable you to create an account and sign-in to the Portal.
When you visit the Site or the Portal we may automatically collect additional information about you, such as the type of internet browser you use, any website from which you come to the Site and your IP address (the unique address that identifies your device on the internet) which is automatically recognised by the web server for the Site. We may also collect data relating to your clickstream through the Site or Portal, including date and time, content viewed and searched for, page response times, download errors, length of visits to certain pages and page interaction information, (such as scrolling, clicks and mouse-overs).This information is only used to assist us in providing an effective service and to collect broad demographic information for aggregate use.
Similar to other commercial web sites, our Site utilises standard technology called “cookies” to collect information about how our Site is used. Cookies and similar technologies are a feature of web browser software that allows web servers to recognize the device used to access a web site and online services and can be used to manage a range of features and content.
Cookies are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our Site or Portal, and the web sites visited just before and just after viewing our content. This information is collected on an aggregate basis. None of this information is associated by us with you as an individual.
Certain cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the Site and will last for longer.
We use the following categories of cookies:
Essential cookies: These are cookies that are required for the operation of our Site and the Portal and our terms with you. They help you to navigate our content and use our online features, they ensure your page requests are loaded in a smooth and secure manner and enable authorised users to login to our Portal. Without these cookies we would not be able to provide our services to you through the Site or Portal.
Analytics cookies: From time to time we use third party services such as Google Analytics to collect, and analyse information about how visitors interact with our Site and Portal. This information is used in our legitimate interests to produce reports that help us to understand how our Site and Portal is used and so that we can make improvements to each. Click here for more information about privacy at Google or to opt-out of Google Analytics.
In addition we have activated the IP masking feature when using Google Analytics which means that Google anonymises the last octet of the IP address it receives from users’ devices. For more information see: https://support.google.com/analytics/answer/6004245
Most web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser. Please note however, that by blocking or deleting cookies used on the Site you may not be able to take full advantage of the Site or Portal if you do so.
If you want to disable cookies on our Site, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:
For Microsoft Internet Explorer:
For Google Chrome:
For Mozilla firefox:
For Opera 6.0 and further:
You can find more information about the individual cookies we use and the purposes for which we use them below:
|Google Analytics||__utma / __utmb / __utmc /__utmt/ __utmz/_ga/_gali/_gat/_gid||These cookies collect statistical data regarding the performance and usage of our website||Opt-out available at: https://tools.google.com/dlpage/gaoptout|
|APISID/CONSENT/HSID/NID/SAPISID/SIDCC||These cookies install certain Google utilities and can store information about your preferences|
|SID/HSID||These are security cookies used to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties|
|_guid/_lipt/bcookie/lang/liap/lidc||These cookies are used for the LinkedIn Share feature|
|AWS||AWSELB||This cookie is used for the Amazon Web Services Elastic Load Balancing functionality for routing client requests on the server|
|API||__RequestVerificationToken_||This is a security cookie used to authenticate users|
|Greenhouse||__zlcmid, _mkto_trk, bf_lead, _sp_id, destination||These cookies collect data when applying for jobs in the Careers section of the website on behalf of Greenhouse|
We use information held about you in the following ways:
We use your personally identifiable information to ensure in our legitimate interests that we provide you with the information or content that you have requested. In some cases, we may contact you about our programs, products, features or services provided you have given your consent to receive marketing material from us at the point we collected your information where required or otherwise in our legitimate interests and where these do not override your right to object to being contacted by us for these purposes. See ‘Our promotional updates and communications’.
Where relevant we will take steps at your request to enter into any contract between you or the company you work for and us in order to supply services to you or your employer, in administering your/your company’s account under the contract with us and where relevant to notify you of changes to our service.
We use information collected on our Site in our legitimate interests to better understand at an aggregate level, your use of the Site and to enhance your enjoyment and experience. For example, we may use the information to improve the design and content of our Site or to analyse the programs and services that we offer.
We use information provided by your employer to create, in our legitimate interests your account as an authorized user of the Portal to facilitate your access to the Portal we may combine this information with information you give to us and information we collect about you in our legitimate interests (where we have considered that these are not overridden by your rights). We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
We will use this information in our legitimate interests, where we have considered these are not overridden by your rights in order to administer our Site and the Portal and for internal operations, including troubleshooting, data analysis, testing, research statistical and survey purposes. We also use this information to keep our Site and Portal secure and to ensure that content is presented in the most effective manner for you and your device.
You can tell us not to contact you with information regarding our services either at the point any such information is requested by us on the Site or, where you no longer wish to receive communications, including press releases or any other type of information from us, by following the unsubscribe instructions on any communications we send to you. You can also exercise the right at any time by sending us an email to [email protected] or through our “Contacting Us” details below to change your preferences.
We may employ other companies and individuals who assist us in providing the services through the Site, fulfilling requests for information, and providing support to perform functions on our behalf from time to time. In particular:
We may also provide access to your personally identifiable information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Site or Portal, to limit our legal liability and protect our rights, or to protect the rights and safety of visitors to this Site or of any person. In those instances, the information is provided only for that limited purpose.
In the event that we undergo a re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.
We may disclose aggregate statistics about visitors to our Site in order to describe our Site and services to prospective partners and other reputable third parties and for other lawful purposes but these statistics will include no personally identifiable information.
have put in place measures to seek to maintain the security of the personally identifiable information that we collect, including limiting the number of people who have physical access to our database servers, as well as installing electronic security systems that guard against unauthorised access.
Please note however that although SSL encryption is in place for the Site no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us over the internet and any such submission is at your own risk. Where we have given you (or you have chosen) a password that enables you to access the Portal, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
For job applications, we usually would limit the processing of the personal information gathered for up to one year, and delete thereafter unless required to hold longer to satisfy legal, contractual or legitimate interests.
You have the right under certain circumstances:
(a) to be provided with a copy of your personal data held by us;
(b) to request the rectification or erasure of your personal data held by us;
(c) to request that we restrict the processing of your personal data (while we verify or investigate your concerns with this information, for example);
(d) to object to the further processing of your personal data, including the right to object to marketing (as mentioned in ‘Our promotional updates and communications’ section)
(e) to request that your provided personal data be moved to a third party.
You can also exercise the rights listed above at any time by contacting us at [email protected], for the attention of the Data Protection Officer
If your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority, (see http://ec.europa.eu/justice/data protection/bodies/authorities/index_en.html). The Information Commissioner is the supervisory authority in the UK and can provide further information about your rights and our obligations in relation to your personal data, as well as deal with any complaints that you have about our processing of your personal data.